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Technology Assistance

Data analytics, HR tools, CRM and even personal devices have become the backbone to enable an organization function efficiently. Such trends are impacting the very fabric of business in more ways than we can estimate. 

Information Technology (IT) Transformation can include: continual improvement of the technology landscape within an organization, adoption of specialized LEAN Six Sigma tools over consolidated of TOC (Theories of Constraints), and adoption of software, process and hardware as a service.


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IT Organization Design and Operating Model

Our Process Excellence solutions include end-to-end IT efficiency improvement

and restructuring programs that span IT Governance, Application Development and

Maintenance, IT Infrastructure Management, Testing Transformation, Tools

Rationalization, IT Operations Optimization, and Lean IT services.

Our IT Strategy

  • Align IT with business goals

  • Establish clear benchmarks across the application life cycle

  • Improve processes via specific roadmaps, proven frameworks and best practices

  • Consolidate, standardize, and harmonize data across multiple systems

  • Reduce total cost of ownership

  • Program Management Services that reduce rework cost and improve pace of change

Our Technology Services include:

  • Change Management & Facilitation Support

  • ITIL Process Development and Assessment Services

  • Security Assessment

  • Business modeling 

  • Business analysis 

  • IT Procurement's 

  • Customer Relationship Management (CRM) 

  • Market Research 

  • Project management

  • Communication

  • Desktop productivity tools

  • Help-desk Call-center

  • Help-desk web/IT Operations

  • Forward Deployed Support