Business Process Re-Engineering
BPR is aimed at helping organizations fundamentally rethink how they do their work in order to dramatically improve customer service, cut operational costs, and become world-class competitors.
Within the framework of this basic assessment of mission and goals, re-engineering focuses on the organization's business processes—the steps and procedures that govern how resources are used to create products and services that meet the needs of particular customers or markets. As a structured ordering of work steps across time and place, a business process can be decomposed into specific activities, measured, modeled, and improved. It can also be completely redesigned or eliminated altogether. Re-engineering identifies, analyzes, and re-designs an organization's core business processes with the aim of achieving dramatic improvements in critical performance measures, such as cost, quality, service, and speed.
How can companies can use TSP Business Process Re-engineering (BPR)?
Improve performance substantially on key processes that impact customers.
Reduce costs and cycle time.
Reduces costs and cycle times by eliminating unproductive activities and the employees who perform them.
Reorganization by teams decreases the need for management layers, accelerates information flows, and eliminates the errors and rework caused by multiple handoffs.
Improve quality by reducing the fragmentation of work and establishing clear ownership of processes.
Workers gain responsibility for their output and can measure their performance based on prompt feedback.
How does TSP BPR work?
TSP BPR is a dramatic change initiative that contains five major steps.
Refocus company values on customer needs.
Redesign core processes, often using information technology to enable improvements.
Reorganize a business into cross-functional teams with end-to-end responsibility for a process.
Rethink basic organizational and people issues.
Improve business processes across the organization.
Our BPR Services include:
Benchmark Assessment
Process Mapping
Three degrees of process management (based on your needs)
Process Improvement
Process Optimization
Process Reengineering
Six Sigma DMAIC Analysis
Define
Measure
Analyze
Improve
Control
Change Impact Analysis
Organizational Structure Redesign
Business Case and Return on Investment
Continuous Process Improvement